E-COMP Department Assistant

E-COMP Department Assistant

  • E COMP · Livermore

E-COMP Service Assistant

E-COMP, A Division of Granite Insurance Brokers is an independent agency that is looking for a Department Assistant with experience working in an office setting who possesses strong administrative and computer skills, demonstrates initiative and the ability to work well with others in a team setting. This position will assist the E-COMP Service Supervisor and work collaboratively with fellow team members to achieve department goals.

Location:  Livermore, CA

About E-COMP

E-COMP is headquartered in California, and is a leader in providing the pay-as-you-go workers’ compensation solution to policyholders throughout the country.  E-COMP integrates a company’s workers’ compensation premium payments directly with their payroll, providing an integrated workers’ compensation insurance solution.  E-COMP’s channel partners are able to offer their customers the ability to eliminate the upfront deposit and to pay their premiums based on actual payroll.  E-COMP leverages their unique technology to receive a company’s payroll data to calculate premiums, which improves accuracy and minimizes the financial exposure to a workers’ compensation audit. E-COMP prides itself on designing and implementing better ways to leverage technology that best serves our partners and customers through a payroll partner driven strategy.

E-COMP’s insurance professionals take care of the shopping for its partners and its customers, by working with over 24 pay-go insurance companies and 30 P & C carriers. From Main Street to Industrial Avenue, E-COMP gets coverage placed for risks including tough exposures like cannabis, construction, bars, roofers and environmental exposures.  E-COMP is widely recognized for its service excellence, superior integrity, and for removing the pain of securing workers’ compensation by providing a superior and seamless solution to the payroll industry and our policyholders.

Summary of Position:

Seeking a Department Assistant seeking growth opportunities, hands on training and stable work schedule within a growing company. This position provides direct assistance to the E-COMP Service Supervisor and provides overall project, client and office support that includes a wide variety of duties. This position will train across E-COMP departments.  All candidates must be punctual, dependable, reliable and hard working.

The ideal candidate is a highly motivated, professional-minded individual who enjoys working in a fast-paced business environment. Individuals who strive to achieve and be an indispensable asset are the best fit.

Primary Responsibilities:

  • Provides support to Department Supervisor to perform client, project and agency support
  • Carrier correspondence including initiating policy change requests and carrier/client follow-ups
  • Inputs and reviews documents and activities in agency management system, as instructed
  • Supports E-COMP Service department and Operations staff in processing “insurance” transactions
  • Reviews, prepares, creates, and/or sends documents, reports, and forms
  • Initiates phone calls and emails to assist with customer service needs
  • Responsible in managing daily tasks along with administrative support
  • Other activities/projects as assigned

Qualifications and Skills:

  • College graduate preferred
  • Insurance agency or company work experience a plus
  • Two years of experience in an administrative role a plus
  • Efficient and accurate
  • Excellent oral and written communication
  • Strong organization skills, ability to multi-task and work in a high-paced office culture
  • Must be willing to learn and adapt to new challenges when presented
  • Must be a team player and work well with others
  • Excellent attention to detail
  • Professional and dependable, and works well within a team environment
  • COMPLETE working knowledge of all Microsoft Office applications: Word, Excel, Outlook, and all Internet browsers
  • Basic understanding of Workers’ Compensation premium billing and audits is a plus

Working Conditions & Physical Requirements:

  • Work in office setting cognizant of social distancing and COVID-19 safety protocols
  • Constantly perform desk-based computer tasks
  • Occasionally stand/walk, write by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds
  • Consistent with its obligations under the law, Granite Insurance Brokers will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Work Standards:

  • Interpersonal Skills: Demonstrates the ability to work well with Granite/E-COMP colleagues, clients and with external organizations
  • Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
  • Subject to and expected to comply with all applicable Granite Insurance Brokers policies and procedures

Employee Benefits:

  • Competitive compensation
  • Retirement/Profit Sharing Plan – 5% of annual compensation is paid into the plan
  • 10 Company-paid holidays, 10 PTO Days
  • Medical, Dental, and Vision insurance
  • $250,000 life insurance
  • Employee Assistance Program (EAP)

If you’re ready to take a leap forward in your career, please respond directly to this ad with your resume and cover letter with compensation requirements to be considered.

Any candidates meeting the qualification requirements for E-COMP Department Assistant will be contacted. We’re looking forward to hearing from you! All inquiries will be kept confidential

To learn more about E-COMP: www.goecomp.com

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